The business of information blocking: How request routing, app registration, exception decisions, and audit evidence create a recurring software and services market across healthcare

A patient authorizes an app to pull their records. The app meets the standard. But the hospital’s records team sends it to IT, IT sends it to security, security sends it to procurement, and procurement wants a contract. Nobody blocked anything on purpose. The patient still has no records.

That gap is the commercial opportunity inside federal information-…